PRIVACY POLICY

Last updated: September 2026

KCRUZER LLC (“KCRUZER,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit our website, submit a form, book a service or rental, make a purchase, or otherwise interact with KCRUZER.

Information We Collect

Depending on how you interact with us, we may collect information you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number

  • Booking and appointment information

  • Information submitted through contact, waitlist, application, verification, intake, or other forms

  • Information necessary to determine eligibility for a community rate or other offer

  • Communications you send to us

  • Other information you choose to provide

When payments are made online, payment information may be processed by our third-party payment providers. KCRUZER does not necessarily receive or store your complete payment-card information.

Our website and service providers may also automatically collect certain technical information, such as your IP address, browser or device information, referring pages, pages viewed, and information about how you interact with the website.

How We Use Information

We may use information we collect to:

  • Respond to questions and inquiries

  • Process applications and verification requests

  • Schedule and administer appointments, rentals, and services

  • Communicate with you about bookings or your account

  • Process transactions

  • Provide customer support

  • Maintain and improve our website, services, and client experience

  • Maintain business and transaction records

  • Protect the security and integrity of our business and website

  • Comply with applicable legal and regulatory requirements

  • Send marketing communications when you have elected to receive them

You may unsubscribe from marketing emails at any time using the unsubscribe option provided in those communications.

Community Rate Verification

If you apply for a community rate or other eligibility-based offer, we may request information or documentation reasonably necessary to verify eligibility.

Information submitted for verification will be used for that purpose and for administering the applicable rate or offer. Please do not submit sensitive information that we have not specifically requested.

Cookies and Website Analytics

Our website may use cookies and similar technologies that support website functionality, remember preferences, understand website traffic and usage, and improve the visitor experience.

Some cookies may be provided by third-party services used in connection with our website.

You can control certain cookies through your browser settings and, where available, through the cookie preferences provided on our website.

How We Share Information

We do not sell your personal information for money.

We may share information with service providers that help us operate our business, website, scheduling, communications, payment processing, analytics, or other business functions.

We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal process, protect our rights or safety, prevent fraud or misuse, or enforce our agreements.

Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining appropriate business records, resolving disputes, and satisfying legal, accounting, or regulatory obligations.

We use reasonable administrative, technical, and organizational measures intended to protect information in our possession. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Third-Party Services and Links

Our website may contain links to or integrate with third-party websites and services. Those third parties maintain their own privacy practices, and KCRUZER is not responsible for their privacy policies or practices.

We encourage you to review the privacy policies of third-party services you choose to use.

Your Choices

You may contact us to request that we review, correct, or delete personal information you have provided to us, subject to applicable legal and recordkeeping requirements.

You may also opt out of marketing communications at any time.

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.

Changes to This Policy

We may update this Privacy Policy from time to time as our website, services, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.

Contact

Questions about this Privacy Policy or your personal information may be directed to:

KCRUZER LLC
Lighthouse Point, Florida
Email: hello@kcruzer.com